Remote Assistance:
We now provide a remote assistance
service. As long as your computer is still able to
boot and connect to the internet, you can use our
'no-install necessary' software to connect your computer
to one of our support representatives.
Please ensure that you have a representative on the phone
before running the remote assistance software.
Any request sent without Live Phone Contact will be refused.
First 15 minutes free for first time users!
Consultating Services:
We provide two types of consultation
services. If you need someone to assist you
in figuring out what type of computer, printer,
desk, etc. for your home or office you need
we are just the company you're looking for.
The second type of consultation
services is more advanced and involves guiding
you in the concept and design of your website,
network, and other technical needs.
Tutoring:
We have the experience and
patience of saints, (so our clients say). It
does not matter what you want to learn. We do
it all, from Computer Basics to Advanced Applications
we can help you learn at a pace comfortable
to you. We even have a favorite book we teach
from and provide to you at cover price. You
can't go wrong with our tutoring services.
Computer Installation:
Our computer installations
are second to none! We provide a complete setup,
that means if you have DSL or Digital High Speed
or even Dialup Internet Service, we will make
sure you are able to connect before we leave
you. We also tie up all the lines and wires
and try to make them as tangle free as possible.
Then, when you're ready, we will come back at
no extra charge to give you two hours of Computer
Orientation and Training. When we're finished
with the two hours, if you still want to learn
more, you can always enroll in our Tutoring
Program.
Software/Hardware Installation and
Configuring:
PCS are always willing to help.
When you purchase a new program or pices of
hardware and want to install it but the instructions
seem to be written in Alien Script, call us.
We will install your software/hardware and configure
it to your needs. We will even take a few moments
to show you how to use it properly at no extra
cost.
Software/Hardware Troubleshooting:
Sometimes, for what seems like
no reason, our software or hardware developes
glitches and start doing things we can't explain.
Printers stop printing, games stop running,
monitors go blank, the tower (cpu) will not
turn on. We can have your computer back in shape
in no time at all. Usually we can repair problems
such as these on site, but if it requires us
to take the unit to our shop we will repair
the problem and deliver it back to you within
one to two business days. If it will take longer
we give a courtesy call so you are not left
wondering when you'll be back up and running.
It is always our goal to provide you with the
shortest down time possible. We understand time
is money.
Website Design and Hosting:
PCS offers Website Hosting
to our webdesign clients. We will webmaster
your site and host it so that you have an all
in one stop. We take it on ourselves to acquire
your domain name. Our designers will work with
you to develop the best design to represent
your presence on the World Wide Web. We also
take on special projects such as database driven
websites and special designs using various programming
scripts. Graphic Design is also not a problem
for our inovative and inventive graphic artists.
If you are seeking
a computer service not mentioned here please
contact us anyway. Chances are we can provide
what you are seeking, but do not have it listed
as a service. |